Support

Projects & jobs

Run the work from kickoff to closeout, with change orders and a punch list.

All support topics

5 guides · ~2 min read

Start a project from a won deal
  1. 1When a deal is Won (or a proposal is Accepted), convert it to a project.
  2. 2The contact, scope, and pricing carry over so you're not re-entering anything.
  3. 3Open the project hub to manage schedule, permits, costs, documents, and crew in one place.
What the project statuses mean

Projects move through: Planning, Permitting, Scheduled, Active, Inspection, Punch List, Complete, Warranty, and Archived — so anyone can see exactly where a job stands. You'll rarely set these by hand: pulling a permit moves the job to Permitting, booking construction moves it to Scheduled, the first daily log or time entry moves it to Active, scheduling an inspection moves it to Inspection — real work moves the job forward on its own, and stages never move backward automatically.

Add a change order

Change orders keep added scope on the record: priced, signed by the customer online, and rolled straight into billing.

  1. 1On the project, create a Change Order with the price change and any schedule impact in days.
  2. 2Send it — your customer gets a secure link (it never shows your internal costs), reads it, and signs online. The typed signature, timestamp, and IP address are kept on record.
  3. 3Watch it move Sent → Viewed → Signed on the timeline, with one-click resend if it stalls.
  4. 4On approval, the amount is added to the contract and a new billable milestone is created automatically — invoice the extra work like any other milestone.
Work a punch list to closeout
  1. 1Open the project's Punch List and add the remaining items — each with an assignee and a due date.
  2. 2Crew can add and complete items from the field; a second set of eyes then marks each one Verified, so sign-off is on the record.
  3. 3Clearing the list is your signal the job is ready to close.
Daily logs and jobsite photos

Add a daily log for the day's work and attach photos from the office or the field. Stamp the weather and crew count in a tap — your proof if a job ever slips because of rain. Photos are internal-only by default; tap the eye on any photo to share it to the customer's portal. Everything is timestamped and kept on the project record. (See Field operations for logging from the jobsite.)

Still need a hand?

Can't find what you're looking for? Reach our team — real people who know the product and are glad to help.